DoctorOnTap Foundation

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Whether you have questions, need more information, or want to get involved, we’re here to help. Reach out to us via email, phone, or WhatsApp. Let’s work together to make a difference.

Frequetly Asked Questions

DoctorOnTap is a Telemedicine service accessible via both mobile and web platforms, offering virtual doctor consultations with accredited medical professionals. DoctorOnTap offers high-quality, safe, timely, reliable, affordable, and, above all, centred around your unique needs. We are committed to providing healthcare that is convenient, customizable, and available wherever and whenever you need it.

DoctorOnTap operates through a digital platform – mobile or web, enabling users to coordinate telemedicine consultations with healthcare providers. It facilitates communication through text, voice calls, or video conferencing, allowing patients to obtain medical guidance, secure prescriptions, and access diagnostic services as may be required.

Yes, DoctorOnTap prioritize robust data security, employing cutting-edge IT security measures to protect your medical information and consultation interactions with healthcare providers. Compliant with NDPR, HIPAA, and GDPR regulations, we implement rigorous data control protocols, such as PIN-based verification and standard login procedures for app or website access.

Furthermore, IT security specialists regularly performs comprehensive cybersecurity evaluations to ensure we uphold the privacy and integrity of your health data and user experience

DoctorOnTap provides comprehensive care for various medical conditions, encompassing primary healthcare needs, acute diseases, and specialized medical services in cardiology, neurology, psychiatry, gynecology, dermatology, orthopedics, gastroenterology, geriatrics, pharmaceutical prescriptions, diagnostic testing, and general health guidance.

DoctorOnTap rigorously verifies the credentials of all its healthcare providers, including doctors, nurses, pharmacists, and diagnostic services, ensuring their licenses are authenticated by the Medical and Dental Council of Nigeria (MDCN), Nursing and Midwifery Council of Nigeria (NMCN), Pharmacists Council of Nigeria (PCN) among others. This process is essential to confirm their medical expertise and professional integrity. Moreover, we give considerable weight to patient feedback following interactions with our healthcare professionals, as a means to uphold and continually improve the standards of care and professionalism on our platform.

DoctorOnTap provides access to a diverse range of specialists such as family doctors, child health experts, women’s health specialists, mental health professionals, heart specialists, bone and joint experts, skin care specialists, brain and nerve doctors, cancer specialists, digestive system experts, eye care professionals, and lung specialists, among others.

DoctorOnTap mainly focuses on non-urgent medical services. However, it can offer advice and direct you to appropriate resources in emergencies. Still, it should not be used as a replacement for immediate, in-person care in critical situations.

Go to the nearest hospital if you have a health emergency

DoctorOnTap is equipped to handle an extensive array of medical needs, encompassing general health inquiries, specialised healthcare, managing chronic conditions, senior health care, treatment of minor illnesses, prescription renewals, and guidance on various health topics.

Go to the nearest hospital if you have a health emergency.

The pricing for DoctorOnTap services can differ based on the type and quantity of services you select. Overall, our offerings are designed to be affordable and centered around the needs of DoctorOnTap users, ensuring tailored, value-driven healthcare solutions

In addition to doctor consultations, DoctorOnTap may offer additional services such as prescription delivery, access to diagnostic services, adult vaccination and health information resources